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From E Commerce Times -- "Acquiring customers may be Job One
for many e-tail marketers. But only those e-tailers that convert new
customers into loyal ones will thrive over the long term." --
Get busy and start creating loyalty programs, like chat, discussion,
frequent buyer, etc. and do a stellar job of customer service.
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I told you to avoid PayPal and use it only as a backup. It just got
socked with a class action suit that will threaten it's existence.
It is being charged with withholding funds from its users
fraudulently under the guise of investigating fraud claims. It lost
nearly 10 million dollars during the first 9 months of 2001 42% of
which was chargebacks from unhappy customers.
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More pay-per-placement is coming unless some lawsuits stop it.
Google is now using sponsored links to get into the pay per
placement game. Overture (formerly Goto.com) has been sued by some
companies citing deceptive advertising practices. -- Sure is
exciting in the Internet world. I'm still bidding on keywords until
they quit offering them..
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Fulcrum Analytics, reports that 16.3 million adults which is about 1/5 of adult internet users
in the US used the internet for some sort of learning program last
year. -- So where is your adult learning program, ecourse, or ebook?
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Wake Up folks and get your Internet sales system going. IDC reports
that Internet users will spend 1 Trillion dollars on line in 2002 up
from 600 billion in 2001. -- Are you building your system to get
your share of the pie or are you sitting back and watching everyone
else get rich?
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Click
here for a good article on the public's feelings about pop ups,
pop unders and Interstitial ads
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13.1 million personal digital assistants (PDAs) were shipped
worldwide in 2001, up 18% from 2000. --Eventually we're all going to
have to create websites that are Palm friendly.